The Arizona Department of Public Health and Social Services says it’s now offering medical emergencies and other public health emergencies to callers in a new public health initiative, which aims to help people in distress in a timely fashion.

In a news release Tuesday, the department says people who call the emergency hotline can also call for medical help by calling 602-867-4357.

The agency says those who call 911 should not be confused with calls for help from a public health crisis response hotline.

It says the new emergency number is meant to be used as a quick, simple, and reliable means of emergency response, especially in times of emergency.

In some instances, a medical emergency is necessary, such as a child being taken into custody, or someone has been injured.